Delivery Information

Our delivery costs are £6.95 for any individual order and apply to any destination in mainland Britain.

Right now, though, we are unable to provide an overnight delivery service into Northern Ireland, The Channel Islands or The Isle of Man.

You can place your order online whenever you want and choose whichever date suits but bear in mind we only deliver from Tuesday through to Friday excluding any bank holidays.

Please note too that we are unable to deliver via courier on the day directly following a bank holiday.

If possible please ensure that either yourself or your recipient is able to accept the delivery, or that you include specific instructions on where it should be left in our Delivery Notes box on our online checkout page.

Be aware that because of the chilled nature of the product the courier company must complete the delivery and will not take it back to their depot.

If for any reason you have not received your order on your designated day then please contact us immediately on: 01621 853710

Delays in transit are the sole responsibility of the courier service, unless the delays are caused by the customer (for example, wrong or incomplete delivery address; incorrect or missing phone number).

Deliveries will be completed in our own refrigerated vans for those customers who live in close enough proximity to the smokehouse.


If you would like to place an order from overseas, please contact us directly at or phone +44 1621 853710.


For courier deliveries your goods will be delivered in fully recyclable cardboard boxes using high-performance wool insulation and ice packs. The insulation is provided by 100% natural wool fibres maintaining the desired cool temperature in transit.  Woolcool ‘smart fibre’ insulation liners are created by washing, scouring and needle felting natural fleece.